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Booking Policy

To make an appointment, whether by phone or in person, you will either need to make a deposit payment of 50% or pay for your chosen treatment in full.  

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We understand that appointments will inevitably have to either be changed or cancelled. As a standard practice, we will allow appointments to be changed if you provide at least 24 hours notice prior to your booked slot.

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No refund will be given without a minimum of 24 hours notice.​

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Late cancellations and ‘no-shows’ disrupt the conscientious and prompt service we aspire to provide to all.